Job Description

Ultra Luxury Service Advisor – Automotive

Aston Martin, Bentley, Lotus, Maserati, and Rolls-Royce Nashville is seeking an Ultra Luxury Service Advisor to join our elite team
This is not an entry level position. We are looking for a polished professional with extensive experience in luxury service advising. In this role, you must be highly organized, detail focused, and confident in managing the needs of high net worth and celebrity clientele.

Discretion, professionalism, and poise are not just expected. They are required at all times. You represent the Bentley brand both in and out of the dealership. This is a career for someone who understands that excellence in service is more than a job. It is a lifestyle.

Responsibilities include but are not limited to
• Managing a team of skilled technicians
• Advising clients on repairs and identifying opportunities for premium services
• Overseeing a personal fleet of luxury rental vehicles
• Maintaining a deep understanding of scheduling and time management
• Executing every task with extreme attention to detail
• Ensuring the service area is always immaculate and client ready
• Adhering to strict punctuality standards
• Maintaining a professional appearance in proper business attire

Schedule
Monday through Friday from 7 AM to 6 PM. Some weekends may be required based on client needs, primarily for vehicle pickups and drop offs. Full weekend shifts are not standard for this position.

Requests for photos or personal favors from clients will not be tolerated. If you are ready to operate at the highest level of automotive service, we invite you to apply.

Benefits

• Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays.

About Us

Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.

At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.

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