Job Description

Title: Scrum Master

Location : Pittsburgh, PA (Hybrid)

Type: Contract

NOTE: Scrum Master expertise and the cloud technology DevOps

Summary:-

• We are looking for an experienced Scrum Master with strong expertise in Agile methodologies, DevOps practices, and logistics domain knowledge. The role involves driving Agile delivery, fostering cross-team collaboration, and ensuring seamless integration of DevOps practices.
• The candidate will play a pivotal role in enabling digital transformation initiatives in supply chain, freight management, warehouse operations, and transportation systems for a leading logistics client in the USA.

Key Responsibilities:-

• Serve as a servant-leader for Agile teams, ensuring compliance with Scrum principles and best practices.
• Facilitate Agile ceremonies (Daily Stand-ups, Sprint Planning, Retrospectives, Reviews) and coach the team for continuous improvement.
• Partner with Product Owners and Business Stakeholders to refine and prioritize backlogs aligned with logistics business needs (fleet tracking, shipment visibility, warehouse automation, last-mile delivery, etc.).
• Promote DevOps culture by integrating CI/CD pipelines, automated testing, and continuous deployment to enhance delivery speed and quality.
• Collaborate with development, QA, and operations teams to streamline logistics software solutions such as Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and Order Management Systems (OMS).
• Remove blockers and facilitate smooth delivery of features related to real-time tracking, route optimization, load planning, and freight cost management.
• Track and present Agile metrics (velocity, cycle time, defect leakage, release predictability) to business stakeholders.
• Mentor team members and foster a culture of Agile-DevOps collaboration within the logistics technology ecosystem.
• Support scaled Agile adoption (SAFe, LeSS) across multiple logistics product teams.

Required Qualifications:

• Certified Scrum Master (CSM) or PSM I/II certification.
• 5+ years of experience as a Scrum Master in Agile environments.
• Domain knowledge in Logistics & Supply Chain (TMS, WMS, OMS, fleet management, freight forwarding, shipping, or last-mile delivery).
• Hands-on understanding of DevOps practices: CI/CD pipelines, Infrastructure as Code (IaC), automated deployments.
• Familiarity with DevOps tools such as Azure DevOps, Jenkins, GitLab, Jira, Confluence, Docker, Kubernetes.
• Strong communication and facilitation skills to work with distributed Agile teams and business stakeholders in the logistics sector.

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