Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

DNA PS Implementation Support, Consultant

What does a successful DNA PS Implementation Support, Consultant do?

The DNA PS Implementation Support, Consultant will provide analysis, consultation, and recommendations and hold responsibility for DNA implementations for our credit union and bank clients during deployment of DNA Core Financial Software, in order to ensure clients’ business needs are met.  In addition, this position will support clients with both strategic consulting and implementations of post live items/modules.  The right candidate will work closely with clients and internal stakeholders to ensure delivery and implementations of their suite of products and provide the best-in-class solutions to the clients’ needs.

What you will do :  

• Support sales and consulting team
• Provide best in class, industry recognized, recommendations for implementation and process improvement with the conversion of DNA
• Configure and Implement DNA Core Processing Functionality
• Document client and internal discussions and decisions
• Execute specific duties and groups of work as assigned
• Manage/resolve a fixed percentage of Service cases, prepare and escalate others to higher levels within the team
• Test new features and functionality of the DNA product suite
• Engage with clients and evaluate Readiness for conversion
• Conduct support and training sessions with converting clients
• Ensure client satisfaction
• SQL Preferred
• Support Implementation Consultant team as needed
• Other duties as assigned

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

What you will need to have:

• 5+ ears of experience in subject area of expertise within the financial industry
• 5+ years of experience in MS office tools
• Analytical thinking
• Highly motivated to execute on deliverables on time
• Core system Administration
• Subject Matter Expertise in the following:
  • Statement and Notice processing
  • Deposit Back Office Processing
  • Deposit Operations
  • Relational Pricing/Service Fees
  • Retail Deposit Processing
  • Consumer/Commercial/Retirement Deposit Product
  • Retirement Processing
  • Consumer Deposit Processing
  • Commercial Deposit Processing

What would be great to have:

• Associate's degree or equivalent work experience preferred
• 2+ years DNA Core system experience

How you will be working:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires up to 75% travel including some weekends and holidays.

Fiserv is an Equal Opportunity Employer/Disability/Vet.

Salary Range

$66,000.00 - $105,600.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Job Tags

Work experience placement, Monday to Friday,

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